Refund and Cancellation Policy
Skip Bins Online is committed to providing our customers with a high level of after sale services. We believe it is our duty as third party agents to provide our customers with the best quality of service available at the most competitive prices.
Full refunds will be issued:
You will also be entitled to a full refund (excluding the $4.40 booking fee), in the unlikely event of a non-delivery of your bin. This does not include preferred delivery times within that day, ONLY NON-DELIVERY. Should the service provider reschedule the delivery or a collection of the bin then the above is null and void
(Please contact Skip Bins Online Immediately with any issues regarding delivery to avoid cancellation fees)
Partial refunds will be issued:
The Customer shall pay Skip Bins Online an Administration Fee of 10% if the customer cancels any day up to (1) day prior, cancellations will incur a 10% administration/cancellation fee.
The Customer shall pay Skip Bins Online a Cancellation Fee of 100% if the customer cancels its order on the Specified day of delivery.
The $4.40 booking fee is non-refundable
Refunds will ONLY be made payable to the credit card on which the original purchase was made. Refunds will be made within 3 - 10 business days from the date of cancellation.